FAQ F803

Comparing to broom and mop, Hizero can thoroughly clean your floor in one simple step, saving your time and effort. The floor is protected from excess water.

Comparing to traditional vacuum cleaners, Hizero is much quieter, emits no waste air or dust, and the battery lasts much longer.

Comparing to wet&dry vacuum cleaners, Hizero is much quieter, emits no waste air or dust, and the battery lasts much longer. The solid and liquid waste is automatically separated, and the floor is protected from excess water and scratches.

Comparing to robot cleaners, Hizero is quicker and quieter to clean the floor. And it can easily handle heavy-duty cleaning, and accidents like spills.

All hard floor types that are water resistant, including tiles, marble, timber, engineered timber, laminates, vinyl, concrete, cork, and other engineered and hybrid floors.

Ideal for marble and timber because Hizero does not leave excess water and cleans gently with the soft cleaning roller to avoid scratches.

60 minutes on Mode 1.

60 minutes on Mode 2.

The battery icon turns red when the battery is low.

The unit automatically turns off when the battery is dead.

All typical solid, liquid, or mixed waste found on your floor such as dust, dirt, spills, hair, debris, stains.

For a large bulky mess, for example a full plate of spaghetti, remove the mess with paper towel first, and then finish with your Hizero.

Avoid sharp objects such as broken glass, nails, or screws, to avoid accidental damages to the cleaning roller.

200-400m2 of floor in the 60min battery runtime depending on how fast you clean.

40-80 m2 of floor on Mode 1 with one tank of 500ml clean water.

20-40 m2 of floor on Mode 2 with one tank of 500ml clean water.

You will clean faster after a few times of use.

Please follow the instructional video to maintain your Hizero. Here are the steps:

After floor cleaning, dispose the dry waste from the trash container, pour the wet waste from the dirty water tank, and remove hair from the brush roller.

• Check the grate and clean it if necessary.

• Do the deep self-cleaning. Fill the cleaning water tank. Make sure the tap water is below 40°C. Add 5ml of Hizero Hard Floor Cleaning Solution. Select Mode 2 to start the process.

• Do not charge during the deep self-cleaning.

• Leave the unit running until it automatically stops. Empty the dirty water tank.

For detailed instructions, please download F803 User Manual in the page www.hizero.com/product/f803.

The cleaning roller should be replaced every 6-18 months depending on how often you clean your floor. If you clean 30min every day, please replace the cleaning roller every 6 months. If you clean 2-3 times a week, please replace the cleaning roller every 18 months.

The brush roller should be replaced every 12 months or when it cannot effectively function due to deformation.

The wiper should be replaced every 12 months or when it cannot effectively function due to deformation.

The Cleaning Solution comes in 1L bottle. It lasts for 200 tanks of water. You normally need 1 bottle every 12 months.

Unexpected damages could be caused by improper use of the unit, please replace the damaged parts immediately.

Make sure that the trash container and both water tanks are emptied.

Take out the cleaning roller and let it dry completely. You can use the stands on the docking base to keep the cleaning roller standing to dry.

Take out the battery for maximum protection if you are going to be away. You need to release the screw with a screwdriver or a coin to remove the battery.

Hizero parts are not designed for dishwashers.

You can use the brush accessory to clean the parts.

Empty both the trash container and the dirty water tank after every use to avoid unpleasant odor.

Perform deep self-cleaning when necessary, for example after cleaning milk, food spills, or pet feces. Add 5ml of Hizero Hard Floor Cleaning Solution for the deep self-cleaning.

In case an odor is generated by unemptied trash container or dirty water tank, please do the deep self-cleaning with 5ml of the Hizero Hard Floor Cleaning Solution, and repeat the deep self-cleaning if necessary, until the odor is gone.